Help & Support
Gilly

Need a hand? Holler — a real person reads every message.

Email ussupport@hookbook.ai

About HookBook

HookBook is a fishing memory and logbook app — log your catches (by voice with Gilly, or by hand), and turn them into shareable Catch Cards, Memory Books, and a season Wrapped.

HookBook is free to join — download it on the App Store or Google Play, or create an account right here on the web.

Already signed in? The full help center — the User Guide and Ask Gilly — lives under Support in the app.

Billing questions or an unrecognized charge?

HookBook subscriptions are billed securely through Stripe, and charges appear on your statement as GETHOOKBOOK.COM. If you see a charge you don’t recognize, or want to dispute an unauthorized transaction, email support@hookbook.ai — a real person will investigate and make it right, including a refund when a charge wasn’t authorized. You can update your card, switch plans, or cancel anytime from Premium → Manage billing in the app.

Deleting your HookBook data

You’re always in control of what HookBook keeps:

  • Delete a catch or photo — open the catch in your logbook, choose Edit, and delete it. The entry, its photos, and its location pin are removed immediately.
  • Delete your entire account — go to Profile and choose delete account. Everything is permanently removed: your catches, photos, map pins, memory books, and profile. There is no retention period; deletion is immediate and irreversible.
  • Prefer to ask us? Email support@hookbook.ai from your account email and we’ll handle any deletion request for you.

The fine print

Privacy Policy · Terms of Service

Your catches, photos, and fishing spots are private to you. Shared links never include your GPS.